Returns & Exchanges
At Billy!, we want you to love your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply follow our streamlined process to ensure your style is always spot on.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and peel off the old shipping label before applying the new prepaid return label provided.
Drop Off Your Return
Take your package to any authorized carrier drop-off location; we recommend obtaining a receipt for your records to track the shipment.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing