Frequently Asked Questions
Everything you need to know about your Billy! shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are free for all domestic orders.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the perfect fit.
Do you ship internationally?
Yes, Billy! ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
How should I care for my Billy! garments?
To maintain the quality of your items, we recommend washing them in cold water and hanging them to dry. Check the care label on each piece for specific instructions.